Privacy Policy

1. Introduction

Evanka Grand Supplies (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Data Protection Act, 2019 of Kenya and its subsidiary regulations. This policy explains what personal data we collect, why we collect it, how we use it, and the rights available to you as a data subject.

2. Data Controller

Evanka Grand Supplies, registered in Kenya at Atlas Plaza, Globe Roundabout, Nairobi, is the data controller responsible for your personal data. You can reach our Data Protection Officer at evankaonline@gmail.com. ODPC registration number: [insert once registered].

3. Personal Data We Collect

• Identity data — name, ID/business registration number
• Contact data — email address, phone number, physical/delivery address
• Account data — login credentials, order and quote history
• Transaction data — billing details, payment records (we do not store full card numbers)
• Technical data — IP address, browser type, device information, page views (see our Cookie section below)
• Business data — company name, procurement/business registration details, where relevant to B2B accounts

4. How and Why We Use Your Data

We process personal data lawfully, fairly, and transparently, and only for the specific purposes below, relying on the legal bases permitted under the DPA:

• Fulfilling orders, quotes, and account services — performance of a contract
• Sending order updates, invoices, and support communication — contractual necessity
• Improving our website and services through analytics — consent
• Complying with tax, KRA, and other statutory obligations — legal obligation
• Marketing communications — consent, with an opt-out available at any time
• Fraud prevention and platform security — legitimate interest

5. Cookies and Tracking

We use cookies and similar technologies to operate the site and, where you have given consent, to understand how the site is used. You can accept or reject non-essential cookies via the consent banner shown on your first visit, and change your choice at any time in [Settings / footer link].

6. Sharing Your Data

We may share personal data with:

• Payment processors (e.g. [Pesapal / Paystack]) to process transactions
• Logistics and delivery partners to fulfil orders
• IT and hosting providers who process data on our behalf under contract
• Regulatory or law enforcement bodies where legally required

We do not sell personal data to third parties. Where a service provider processes data outside Kenya, we take steps required under the DPA to ensure adequate protection is in place before transfer.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, statutory retention periods for tax and business records under Kenyan law). When no longer needed, data is securely deleted or anonymised.

8. Your Rights as a Data Subject

Under the Data Protection Act, 2019, you have the right to:

• Be informed of how your data is used
• Access the personal data we hold about you
• Correct inaccurate or outdated data
• Object to processing of your data
• Request deletion or erasure of your data, subject to legal exceptions
• Restrict processing in certain circumstances
• Data portability, where technically feasible
• Not be subject to automated decision-making that significantly affects you, without safeguards
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise any of these rights, contact us at evankaonline@gmail.com. We will respond within the timelines required by the DPA.

9. Data Security

We implement appropriate technical and organisational measures — including encryption in transit, access controls, and regular security review — to protect your personal data against unauthorised access, loss, or misuse.

10. Children’s Privacy

Our services are intended for business use and are not directed at children. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the website or, where appropriate, by direct notice.

12. Contact Us

Evanka Grand Supplies
Atlas Plaza, Globe Roundabout, Nairobi
Email: evankaonline@gmail.com
Phone: 0724 137 460